You've probably heard the famous saying "I know that half of
the money I spend on advertising is wasted: if only I could
figure out which half it is!" Well, now you can. By eliminating
the common mistakes many businesses make with their advertising
programs, it's easy.
Here's a checklist of mistakes many companies make with their
advertising:
1) Not focusing enough time and effort on their advertising
Most business owners spend far more time and effort on mundane
things that don't really affect their bottom line than on
advertising. This is the first huge mistake. Without effective
advertising, almost all businesses will fail.
If you feel you don't have the time or desire to handle the
advertising for your business, consider hiring a consultant or
agency - but with caution. It's almost more difficult to find an
ad agency that knows what is effective than it is to study it
yourself. Many agencies are far more focused on winning awards
than creating profits for their clients.
If you do feel you need to hire an agency, find one that will
work on a results compensation basis vs. a straight commission
for all the media they buy. This gives them an incentive to
provide results and not pad the budget to justify a larger
commission for the agency.
2) Relying on advice from friends and relatives
If business owners do handle their own advertising, many times
they let their friends/wives/husbands or other various employees
who have no idea whether or not advertising is effective make
the decisions about their advertising plan.
Would you ask your dentist for advice about fixing your car
engine? Of course not - that's not their expertise. So why in
the world would you base something as important as decisions
about your advertising on a relative who has no idea what he's
talking about?
3) Being led by pushy or aggressive media sales people
The reason media companies pay their sales people big bucks is
because they can influence you to buy space, air or time (in the
newspaper, radio or television) and give you no guarantees if it
doesn't work. Sounds kind of crazy, doesn't it? Your customers
probably wouldn't buy from you and not expect the product or
service to perform the way it should. But ad sales reps do it
all the time.
Now sometimes they really mean well, and they have lots of
experience and some fluke event or problem comes up. But for the
most part, ad sales reps will do virtually anything they can do
to get the sale.
If you feel like you're being bullied by an ad sales rep or that
they really aren't looking out for your best interest, but
really feel you want to work with that station/newspaper, etc.,
then ask for a new rep. They want your business and you're the
one calling the shots, so if they want your business, they need
to find someone you're comfortable working with.
4) Allowing your creative delivery to be ineffective
You can buy the best media schedule in the world that reaches
100% of your market 100 times, but if your message is not well
created, it won't bring you the results you want. Most companies
rely on either their ad agency or the media company themselves
create the ads for them. This is a very difficult thing because
most companies acting on your behalf don't take the time to
learn about your business, your customers and what makes you
different in your market.
To be effective, your commercial or ad must give the potential
customer a compelling reason to buy your product or service.
That means you have to come up with a better slogan than "we
have the best service and we've been in business for 112 years."
No one really cares....well they do, but they don't believe you.
If that's what you want to convey to your market, then give them
a story that tells them that you have the best service. Make
your company stand out.
You also have to include some sort of call to action. If you
have a wonderful warm and fuzzy commercial that makes people 1)
notice the ad, 2) actually read or watch it without being
distracted by one of a million other things going on in their
lives, and 3) become compelled and engaged by the message to
have a positive feeling about your company and don't ask them to
do something as a result of that - you're wasting your time and
money. This is something that many ad agency creative types
don't get.
If you don't ask them to do something specific within a certain
time period, there's no way to measure the response. You may say
that you can compare last year's sales for the same time period
with this year's, etc., but that doesn't take into account a
myriad of other possible reasons that your sales went up or down.
By giving your ad viewers/listeners/readers a specific action to
take, you know that the reason they did that is because they
were motivated to do so by your ad.
5) Always doing the same old thing because that's what you've
always done.
If you're not growing, you're dying - and the same goes for your
business. If you're happy with the same old returns on your
advertising (assuming that you're measuring it in some way),
then continue to do the same thing. Most business owners aren't
though, so it's important to try new things.
The way society changes the way it uses media and as quickly as
those changes happen, you need to keep up or lose out. Many
business owners are afraid to try something new because it takes
them out of their comfort zone - especially if no one in their
industry has ever tried the new idea. This is a huge mistake and
robs them of potentially huge profits.
6) Falling into the price trap.
This is another huge one! Unless you're Wal-Mart and can
guarantee that no other business can sell for a lower price,
don't use that as your main selling point. Once you start down
that path, it's virtually impossible to stop.
If you can't come up with another reason for your potential
customers to choose you instead of your competitor, you really
need to find one (or more)!
7) Not using publicity or events in their advertising plan
It's amazing how few businesses even try to use publicity or
special events in their advertising. It's often the best
advertising you can get - not only because it's free, but
because it cuts through the clutter. If the newspaper runs a
story or a TV station is covering something during their
newscast, it has automatic credibility that you just can't buy.
Of course you can't control the message 100%, but if you learn
solid techniques of creating your publicity or press event, you
can have a great deal of influence about how a story is covered.
If you can eliminate only 1 or 2 of these mistakes (assuming
you're making them all), you'll wonder why you didn't do so
earlier! In business, if there are enough of the right customers
buying your products and services, many of your problems seem to
disappear.
About the author:
Kevin is the publisher and editor of
href="http://www.besuccessfulnews.com">besuccessfulnews.com,
a site that provides information and articles on how to succeed
in your own home or small business.